Privacy Policy

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Storm Risk Advisors (Pty) Ltd (“Storm”, “we”, “us”, or “our”) is a registered company in South Africa under registration number 2024/338306/07 and an authorised financial services provider FSP number: 54833. We are committed to protecting the privacy and personal information of our clients, partners, and employees in accordance with the Protection of Personal Information Act (POPIA) and applicable financial services regulations.

This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with us, including through our website, digital platforms, communications, and services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

We collect personal and non-personal information when you:

• Submit a contact form, request a quote, or book a consultation
• Subscribe to our newsletters or marketing materials
• Communicate with us via email, phone, or our website
• Engage in surveys, webinars, or promotional campaigns

Personal information we may collect includes:

• Full name, contact number, email address
• ID number, address, or demographic data
• Policy or quote reference numbers
• Medical or financial information (if relevant for underwriting or claims)

Non-personal information includes website usage data collected via cookies and analytics tools.

Our website uses cookies and similar technologies to:

• Ensure proper functionality of the site
• Analyse traffic and usage patterns
• Improve user experience and website performance
   

You may disable non-essential cookies through your browser settings. However, essential cookies are required for the website to function properly.

We use Google Analytics to better understand how users interact with our website. You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

We collect and process your information to:

• Provide and manage our financial services
• Comply with regulatory requirements under FAIS and POPIA
• Conduct due diligence and risk assessments
• Communicate with you about quotes, products, services, or claims 
• Improve service delivery and support 
• Handle customer feedback and resolve complaints
   

We may also process your personal data for marketing purposes, only where you have consented or where legally permissible.

We may share your information with:

• Third-party service providers who assist in delivering our services
• Insurers, product suppliers, or claims processors
• Legal, regulatory, or law enforcement bodies (as required)
• Credit bureaus or compliance consultants (where relevant)
   

We ensure all service providers follow strict confidentiality and data protection obligations.

If required, your information may be transferred to service providers or servers located outside South Africa. In such cases, we ensure your data is protected by appropriate safeguards such as standard contractual clauses or similar legal mechanisms..

We take data security seriously and have implemented physical, technical, and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

However, while we strive to protect your information, no method of transmission over the internet is 100% secure. We recommend safeguarding your login credentials and notifying us immediately if you suspect any data breach.

We retain your personal information only as long as necessary to:

• Provide our services
• Fulfil contractual and legal obligations
• Maintain accurate records for audits or regulatory reporting
• Address complaints, disputes, or legal claims

You have the right to:

• Request access to your personal information
• Correct or update any incorrect information
• Withdraw consent to processing (where applicable)
• Object to the processing of your data on legitimate grounds
• Request the deletion of your data, where no legal obligation prevents it
   

To exercise any of these rights, please contact us at admin@stormriskadvisors.co.za

This Privacy Policy may be updated from time to time in line with regulatory changes or business developments. Any changes will be reflected on our website with the date of revision.